Contact Operational AI Systems
Based in Milton Keynes, working with businesses across Buckinghamshire and the UK.
What to expect when you reach out
Most enquiries get a personal reply within one working day, often the same afternoon if it lands during UK working hours (Monday to Friday, 9 to 5 London time). The first reply is always from Doriel — no junior accounts handler in between, no "we'll triage your ticket" boilerplate. If the question is a quick one, you'll usually have an answer in the first message back.
What helps a first message land well
You don't need to come ready with a brief. A few sentences on what's currently slow, painful, or interesting in your business is plenty. If you can include a rough sense of these four things, it shortens the path to something useful:
- The friction: what's the bit that bites most day-to-day?
- What you're running on: the tools, the stack, the team size.
- What you've tried: what worked, what didn't, what got abandoned half-built.
- How urgent it feels: exploring, sizing up, or ready to move on something specific.
None of that is required — happy to start from a blank page. It just helps if you already know.
Three ways an engagement usually starts
Operational AI Systems offers three modes that often blend in practice:
- Consult: a paid review of your current operation and a tailored roadmap. The roadmap is yours — act on it with your team, hire someone else, or come back to us to build it.
- Train & configure: we set your team up properly on the off-the-shelf tools that already fit (Microsoft Copilot, Claude, ChatGPT, Gemini), write the prompts and playbooks, and stay around for the bedding-in.
- Build: end-to-end delivery of a bespoke system or AI agent, from architecture to deployment to ongoing support.
Where we work
The team is based in Milton Keynes and works fully remotely with clients across the UK and beyond. Booked discovery calls run on Google Meet; longer engagements fit around whichever tool you already use (Microsoft Teams, Zoom, Slack — your stack, not ours). Site visits happen when they help, but most engagements are productive without one.
Other channels
If email isn't the right shape for what you want to say, the WhatsApp and phone links above both go straight to Doriel. For a no-pressure first pass that doesn't need a reply at all, try Sketcha — it's the AI sketch partner below that will walk through your idea with you and (if you want) email you the saved chat to come back to.
Want an answer right now? Ask Sketcha.
Not like other chatbots. Sketcha is plugged into how Operational AI Systems works, so you can ask a real question about your business, your stack, your team's readiness, what an AI build would actually look like, and get a useful answer back inside a minute. No forms, no waiting.
